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Audi - All compatible parts

Your satisfaction is important to us, for this reason we try to be as fast and reliable as possible, not only in the product ordering phase on the website but also in the delivery phase.

During the purchase process you are provided with some useful information:

  • Availability
  • Shipping time
  • Shipping cost
  • Delivery methods


The availability of the goods is always indicated on the product detail page and in the cart.

Besides the availability, there are also information relating to the expected date of shipment: remember that this date may vary based on the payment method chosen.

There are several levels of availability:

  • Available: the product can be ordered immediately and will arrive to you in a short time.
  • Limited availability: in stock we have a limited quantity of the product. Order it now so you don't run out!
  • Not available: the product is temporarily out of stock but if you want, we can notify you when it will be available again. Enter your email address and we will notify you as soon as the product is back in the catalogue.

Shipping time

When you look at the pages of our catalogue you can see the expected delivery date for a certain product indicated, close to availability.

To establish the date on which the goods are delivered, in addition to availability, you must also take into account the time required to manage the order and the time it takes for the courier to deliver it.

The orders with the fastest delivery are those made with online payment (credit card, PayPal or cash on delivery to the courier) and with the method of delivery by express courier. For most Italian locations the express courier delivers in 1 or 2 working days.

How are shipping costs calculated?

The transport cost depends on the weight/volume of the products purchased, but it may vary by selecting additional services, such as delivery to the floor, installation, reprogrammed delivery.

Don't worry, you will be able to constantly monitor the final price because the cost details will always be updated in the cart as you make your choices.

How does delivery work?

The delivery method available at is:

  • Express courier

All products sold on are new and come with a guarantee.

Our priority is customer satisfaction even after purchase!

Return Conditions

Before returning the goods to be sure to read the conditions of salee conditions of sale.

The customer is required to examine the goods received accurately at the time of delivery and to communicate in detail to, within 8 (eight) days of delivery, any defects found - or found - on the outcome of this examination, or to propose any other complaint in relation to the products.

No items will be returned without the receipt of the return authorization number by This authorization will have a duration of 1 month from its issue. Returns are not permitted for software, calibration services, for products marked with the "P" symbol and products related to the extended offer (extracatalog), except for errors not attributable to the Customer. The products to be returned to must be packed in such a way as to preserve the integrity of the original packaging, they must not have been used and must be returned in the same conditions in which they were received.

Returned under warranty

If possible, will replace the products, reimburse the relative price or make use of the assistance of partners selected by the manufacturers for the repair of the same, if, despite a correct and diligent use by the customer, defects are found. 

How to make a return?


  1. Click on the following link “My Account”.
  2. Once logged in, you will find your order history for the previous 13 months, select the order containing the products to be returned and click on the link next.
  3. If the order has been placed online, you will find all the information already filled in, check the correctness of the data, select the reason for the return and send your request.
  4. In the case of orders placed by fax, telephone or e-mail, you will be presented with a white form at the bottom of the page, which must be completed with the requested data.
  5. After completing and completing the online return request, you will receive an e-mail notification with the label to be used for the return and the return authorization number to be attached to the goods together with the return slip on headed paper.


  1. Write to indicating the order references, the details of the products to be returned and the motivation.


An always friendly and helpful Customer Service will be happy to collect and manage requests for help.
Contact us at +393312362964 

Return address:

Via Montello 79
76123 Andria (BT)

Indicate the return authorization number clearly visible on the outside of the package.

Call us at +393312362964.

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